Historic Import Process
Your IRM will work with the Data Import team to get your historical data (activities and contacts) into the Desktop CRM.
We have a preferred format to input historical data and the model can be found here.
It is highly recommended to use our preferred spreadsheet template for historical data to ensure a high level of accuracy and speed. The most recent 2 years of historical data will be imported first for your review. Once we receive the go-ahead we will continue with the remaining data at a later date. It usually takes about 2 weeks for the 2 most recent years of data to be transferred to our Desktop CRM.